Help centre
Frequently asked questions
Answers to common questions from job seekers and employers about our services, applications and how we handle personal information.
Job seekers
Do I have to pay to apply for jobs through Staff-Recruit Canada?
No. We do not charge job seekers to apply for vacancies or to be considered for placement. Our recruitment fees are paid by the employers we work with. If anyone asks you for money in our name to secure a job, please contact us.
Can you guarantee me a job?
No recruiter can honestly guarantee employment. Employers make the final hiring decisions. What we can do is consider your experience carefully, tell you about suitable roles when they come up, and be clear about the next steps when you are being considered for a role.
Can you help me get a work permit or immigrate to Canada?
No. Staff-Recruit Canada does not give immigration advice and does not arrange work permits or visas. In Canada, paid immigration advice may only be given by authorized representatives, such as licensed immigration consultants and lawyers. For official information, visit Immigration, Refugees and Citizenship Canada (IRCC).
IRCC: using an immigration representative (opens in a new tab)
What types of jobs do you recruit for?
We recruit for permanent, contract and temporary positions across a range of industries. Current openings are listed on our jobs page, and you can also send us your resume to be considered for future roles that match your background.
Will you contact me if I am not selected?
We aim to keep candidates informed when they are actively being considered for a role. Because we can receive many applications, we may not be able to reply individually to every applicant who isn't shortlisted. If you have not heard from us about a specific role, please assume you have not been shortlisted for that vacancy. This does not affect your eligibility for future roles.
Employers
How do I start working with Staff-Recruit Canada?
Submit a staffing request with the basic details of the role. A recruiter will follow up to discuss the position, your timeline and the service that suits it best. Fees and terms are agreed in writing before any search begins.
How long does it take to fill a role?
It depends on the role, the location, the compensation and how available suitable candidates are. We'll give you a realistic estimate after the intake conversation and keep you updated on progress. We won't promise a timeline we can't support.
Which hiring arrangements do you support?
We support permanent (direct-hire) recruitment, temporary staffing, contract staffing and executive search. If you're unsure which model fits, we can help you compare the options.
Do your job postings follow provincial posting rules?
We prepare job postings with the applicable provincial requirements in mind. For example, Ontario employers with 25 or more employees must include compensation information, an AI-use disclosure and a vacancy statement in publicly advertised job postings. You remain responsible for confirming that the information you give us is accurate.
Applications and resumes
What file formats can I use for my resume?
You can upload your resume as a PDF or Microsoft Word (.docx) file up to the size limit shown on the form. Please don't upload files that contain passwords, macros or unrelated documents.
What should I leave off my resume?
In Canada, resumes usually leave out personal details such as a photo, date of birth, marital status, religion and Social Insurance Number. Focus on your skills, experience and achievements.
Can I apply for more than one job?
Yes. Apply to each role that genuinely matches your experience. Each application is linked to that specific vacancy.
What happens after I submit an application?
Your application is reviewed against the requirements of the role. If your background matches, a recruiter may contact you for a screening conversation. Your details will not be sent to an employer until you have agreed to be put forward for that role.
Recruitment services
What is the difference between temporary and contract staffing?
On this site, temporary staffing covers shorter assignments such as leaves, seasonal peaks and short projects. Contract staffing refers to specialist, project-based engagements, often for longer defined terms.
Do you offer executive search?
Yes. We run confidential, research-led searches for senior leadership and other critical roles.
Privacy and personal information
Who will see my resume?
Your resume is seen by authorized Staff-Recruit Canada staff and the service providers who help us run our systems. We share your details with a prospective employer only for roles you have agreed to be put forward for. We don't sell personal information.
How long do you keep my information?
We keep candidate information only as long as it is reasonably needed for recruitment purposes or to meet legal obligations, and then delete it securely. You can ask us to access, correct or delete your information at any time.
How do I update or delete my information?
Contact us using the details in our privacy policy. We may need to verify your identity before making changes.
General enquiries
Where are you located?
Our contact details are on the contact page. Please use the contact form for general enquiries, or the employer and candidate forms for faster routing.
How can I report a suspicious job offer that uses your name?
Please contact us right away with the details. We never ask job seekers to pay fees, buy equipment or send banking details to secure a job offer.
Still have a question?
Our team is happy to help.